Welcome to Zovelia Jewellery's FAQ page. Here you'll find answers to some of the most common questions about our jewellery, orders and delivery. If you need further assistance, our team will be happy to help.
If you need to change or cancel your order, please contact us by email as soon as possible. We cannot guarantee changes or cancellations once your order has been processed or dispatched.
Yes! We offer free standard delivery across the United Kingdom, with an estimated delivery time of 3–8 business days.
We offer two delivery options:Free Standard Delivery: Estimated delivery within 3–8 business days.Express Delivery: Estimated delivery within 2–5 business days for a small additional fee.Delivery times are estimates and may vary depending on your location and circumstances.
This depends on the delivery provider and the options available for your address. Please check your tracking information or contact the delivery provider for further assistance.
Once your order has been dispatched, you will receive tracking information by email, where available, so you can follow your parcel’s progress.
We accept the payment methods displayed at checkout. Available options may include major credit and debit cards and selected digital payment services.
If you have any questions about our jewellery, your order or delivery, please email us at supportzovelia@gmail.com. We’ll be happy to assist you.
